HeySpin Casino Review

HeySpin Casino opened its digital doors in 2020. This platform is owned by AG Communications Limited, a company that operates scores of other online casino brands, including the popular Luckland Casino, Atlantic Spins Casino and Trada Casino. As a company, AG Communications is based in Malta, an EU country, with registration number C48328 and has a registered office at 135, High Street, Sliema SLM 1549. As for licensing, HeySpin Casino is licensed and regulated by the UK Gambling Commission under account number 39483. 

HeySpin Casino stands out from its competitors thanks to its unique platform set-up that combines casino and sportsbook on one site. The HeySpin team are also clearly committed to delivering an exceptional gaming and user experience, thanks to the multi-hundred-strong game library, 40+ providers, generous promotions and stellar customer service.  

With that said, every platform will have some drawbacks that might make or break your gaming experience as an individual player with unique playing styles and preferences. So, up next, we'll take a closer look at all that HeySpin has to offer. 

HeySpin Casino offers and Bonuses & Promotions  

HeySpin Casino rewards both new and loyal players alike with a casino welcome bonus and a busy fixed promotions calendar. Let's dive into the details of these Heyspin Casino offers. 

HeySpin Casino Welcome Bonus 

When you make your first deposit at HeySpin, the casino matches it with a 100% bonus of up to £50. But that's not all – along with this deposit bonus, you get 100 extra free spins to enjoy on the popular slot game, Starburst. This bonus kicks into action with a minimum deposit of £20. 

As for the fine print, the offer's wagering requirements are as follows: both the bonus funds and any winnings from games requiring a deposit need to be wagered 35 times before any withdrawal can be made. This is on par with the average wagering requirements we find at most online casinos. 

The welcome bonus itself must be wagered within 14 days of it being credited to your account. This means that if you receive a bonus of £10, you'll need to wager a total of £350 (£10 x 35) before you can cash out your winnings. 

The free spins that accompany the deposit bonus also have their conditions. Any spin credited to your account should be used within a day. They are considered as a bonus and so, must be wagered before any winnings from them can be withdrawn. 

Keep in mind that winnings from bonuses or spins can't exceed £100. Anything above this amount will not be recorded as winnings, meaning you can only withdraw up to £100 with this offer. 

HeySpin Promotions, Bonuses & Free Spins 

HeySpin ensures the fun doesn't stop at just the welcome bonus. When we checked in, there were several ongoing promotions, including:  

• Daily Spin Frenzy: Complete daily challenges to earn up to 50 spins, with wagers of at least £100 on any slot game. 
• Drops and Wins: Try your luck on the reels on monthly games with Pragmatic Play for a chance at a share of £2,000,000 in prizes. 
• Into The Universe: Join Spinomenal's space-themed promotion for a chance at the £160,000 prize pool. 

There are also several sports promotions:  

• Build It with Bet Builder: Craft your unique bet by combining multiple markets from a single event, with options to integrate into a Combo bet. 
• Take Control and Cash Out: Opt for an early settlement by using the Cash Out feature on your bets. 
• Boost Your Combo Wins: Win up to 77% extra when you place bets on pre-match Combos. 
• New Players Bonus: First-time players can enjoy a 100% bonus of up to £50, plus 100 free spins. 

HeySpin Promotions Final Verdict 

Promotions Rating: 4.2/5 

HeySpin's approach to promotions is quite good – we rate it as above average. There are several promotions to choose from which can be used on different game genres, daily opportunities to land free spins, sizeable prize pools and fair wagering requirements. 

However, we feel that the welcome bonus cap is quite low and will likely not appeal to medium-high rollers. Also, the restriction on welcome bonus earnings is quite low at £100. Plus, there's no VIP or loyalty program available at the moment. 

HeySpin Licensing & Security 

When it comes to online casinos gaming, nothing matters more than the trustworthiness and safety of the platform. Here's an in-depth look at the licensing and security measures at HeySpin Casino: 

License

HeySpin Casino operates under license number 39483 granted by the UK Gambling Commission. This official endorsement ensures that the casino adheres to strict guidelines and fair play regulations.  

SSL Encryption Certificate

Player data and financial transactions are safeguarded by a robust SSL Certificate. This advanced encryption technology ensures that all your information remains private, and no third parties can access or misuse it. 

RNG-Verified

All games at HeySpin Casino operate using Random Number Generators (RNG) which cannot be tampered with, ensuring fair and truly random outcomes for each game. 

Responsible Gambling Tools

HeySpin Casino is committed to promoting responsible gaming. The platform provides an array of tools to help players maintain control: 

• Deposit limit: Set a cap on the amount you can deposit in a given period. 
• Loss limit: Limit the amount you can lose during a gaming session. 
• Session limit: Control the duration of your gaming sessions. 
• Wagering limits: Set boundaries on how much you can wager. 
• Self-exclusion: Take a break by barring access to your account for a specified period. 
• Time alerts: Receive reminders of your gaming duration to ensure you don't overextend. 

HeySpin Licensing & Security Final Verdict 

Security and Licensing Rating: 4.2/5

HeySpin Casino showcases its commitment to player security with its recognised licensing, advanced SSL encryption, RNG verification, and a suite of responsible gambling tools. The reason why we didn't award a perfect score is that the site does not list any independent third parties that have verified and can vouch for the SSL encryption and RNG verification yet. 

HeySpin Deposits and Withdrawals 

At a fast payout casino like HeySpin players can deposit and withdraw money to their accounts using a various payment methods, including card, bank transfer and e-wallet. Some of the options are Visa, Mastercard, PayPal, Skrill and Neteller.  The minimum deposit is £10.

Top Payment Methods at HeySpin

MasterCard

A Mastercard casino places trust, convenience, and security right in your hand, accepting one of the world's most recognised payment methods.

Best Mastercard Casinos

Neteller

Neteller has been a highly popular payment method at UK online casinos for making deposits and withdrawals for several years.

Best Neteller Casinos

PayPal

Paypal is highly secure and conforms to the strict standards of multiple financial regulators across the world, including the United Kingdom.

Best PayPal Casinos

How to Make a Deposit at HeySpin

To deposit to your HeySpin Casino account, simply:  

• Log in: Start by logging into your HeySpin account. 
• Access cashier: Once logged in, click the Cashier button in the lobby. 
• Choose deposit: Within the cashier, select the Deposit option. 
• View deposit methods: On the left sidebar, you'll see available deposit methods. To view all available options, click here. 
• Select a method: Pick the deposit method you'd like to use. 
• Follow instructions: With your chosen method selected, follow the on-screen instructions to complete the deposit. 

If you encounter any issues or have questions, reach out to the live chat customer support team for help. 

How to Withdraw Money from HeySpin

When it's time to cash out your funds from your HeySpin account, all you need to do is: 

• Access cashier: Navigate to and click on Cashier when in the lobby. 
• Select withdrawal: Then, select the Withdrawal method. 
• Fill out details: Decide on your preferred withdrawal method and fill out the requested transaction details.  
• Finalise request: After filling it out, click Withdraw to forward your request for processing. 
• Wait for the funds: Depending on the withdrawal method you chose, your funds will be processed accordingly. 
• Combine withdrawals: If you make several withdrawal requests within 24 hours using the identical payment method, they might be merged into a single transaction. 
• Track your request: To keep an eye on the status of your withdrawal process, go to the My Account section found in the lobby. 

Once a withdrawal request goes through, it's reviewed by a HeySpin agent. From here, the request can be approved and rejected and it can take up to 48 hours for this to be done from the casino's end. 

Once the transaction has been approved, further waiting times apply depending on the payment method used, as follows: 

• Debit/Credit Card – 0 to 6 banking days 
• Neteller/Skrill/MuchBetter – 0 to 2 banking days 
• Rapid Transfer/ecoPayz/AstroPay Card – 0 to 4 banking days 
• Bank Transfer – 2-7 banking days 
• Visa/Mastercard – 0-5 banking days 

HeySpin Deposits & Withdrawals Final Verdict 

Deposits & Withdrawals: 4/5

Given our experience with HeySpin's cashier system, we rate it as excellent. It's easy, intuitive, and comes with several payment and withdrawal methods to choose from. In terms of improvements, we think the 48-hour withdrawal transaction window can be reduced in the future to allow for quicker withdrawal approvals. 

HeySpin Games and Software  

HeySpin houses hundreds of online casino games, with the largest and most popular sections being online slots, live casino games and live dealer games. Players will also find a dedicated sportsbook section with scores of upcoming live matches to bet on. Let's look at each game genre in turn. 

HeySpin Slots & Software Providers 

At HeySpin Casino, slots enthusiasts are in for a treat with an array of games that cater to all preferences and powered by reputable studios like Microgaming, Evolution gaming, Wazdan and Yggdrasil. The collection boasts classic favourites, adventurous narratives, and some of the latest additions to the slot universe. The site's most popular slot games include:  

• Big Bass Bonanza by Pragmatic Play (RTP: 96.71%) 
• Book of Dead by Play'n GO (RTP: 96.21%) 
• Starburst by NetEnt (RTP: 96.09%) 
• Sakura Fortune by Quickspin (RTP: 96.58%)  
• Chaos Crew by Hacksaw Gaming (RTP: 96.30%)  
• 9 Pots of Gold by Gameburger Studios for Microgaming (RTP: 96.24%) 

Aside from the traditional slots, HeySpin also houses a couple of progressive jackpots as well as fixed jackpot slots.  

Check Out These Slots at HeySpin Casino

Gonzo's Quest

Immortal Romance

Jammin’ Jars

HeySpin Live Casino, Table Games & Providers 

HeySpin has a limited selection of live casino and table games of less than 50 titles. However, the selection is still diverse enough for occasional players of these game genres, and includes popular classics from well-known studios like:  

• Monopoly by Evolution Gaming (live casino): Dive into this board game-inspired slot, where real estate can lead to real rewards. 
• Turbo Roulette by NetEnt (table game): A rapid version of the classic game, perfect for those looking for fast-paced action. 
• Classic Blackjack with Picture Perfect Bonus by Play'n Go (table game): A twist on the traditional blackjack, offering bonus features for more fun. 

HeySpin Sportsbook 

Aside from casino games, HeySpin boasts an extensive selection of sports, from traditional favourites like football, which has over 2000 betting events, to the adrenaline-packed Formula 1 races. They haven't forgotten about fans of American sports either, with options like baseball, American football, and basketball. Plus, the platform is keeping up with the times by offering a variety of e-sports betting choices, such as League of Legends, Counter-Strike, and more. 

HeySpin Games & Software Final Verdict 

Games & Software: 4.2/5

HeySpin Casino showcases an impressive diversity and selection of games from over 40 software providers, reflecting a commitment to catering to a diverse player base. From traditional sports betting to a variety of slots, table games and live dealer games, HeySpin has ensured that both newbies and seasoned players find games tailored to their tastes. The addition of e-sports betting also highlights the platform's adaptability to modern gaming trends. With that said, we see room for improvement in the casino's live casino and table game offering, as well as niche game genres like video poker and crash gambling games

HeySpin Customer Support  

HeySpin Casino is dedicated to offering its players top-notch customer support. While they currently don't list a telephone contact on their website, they provide several other efficient means to assist users. Their live chat service is available from 08:00 am to 11:59 pm CET, ensuring players get real-time responses to pressing issues.  

For those who prefer reaching out via email, there's a handy online contact form available on their website.  

HeySpin has also invested in an expansive FAQ section that addresses common queries, ensuring players have immediate answers at their fingertips. They've even integrated an AI chatbot feature, operational 24/7, ready to tackle general questions or concerns.  

HeySpin Customer Support Final Verdict 

Customer Support: 4/5

While they provide a comprehensive range of support options, the absence of a telephone line and 24/7 live chat have influenced our score. 

HeySpin User Experience 

HeySpin's platform marries modern design with functionality, offering users an engaging and intuitive gaming environment. The contemporary design features clear, clean graphics and a logical layout, allowing both novices and experienced players to navigate the site with ease.  

Crucially, the platform boasts rapid load times and smooth responsiveness, essential for real-time gaming.  

User-centric navigation elements, such as dropdown menus and search bars, simplify the browsing experience. Adaptability across various devices further enhances the seamless experience, ensuring players can enjoy their games anywhere, anytime. 

HeySpin User Experience Final Verdict 

User Experience: 4.7/5

Given its blend of design and usability, HeySpin scores high on user experience. While nearly impeccable, there's always potential for further refinement in the evolving digital landscape. 

HeySpin Mobile Casino 

HeySpin's mobile casino experience offers users a streamlined interface designed for smaller screens without compromising features or speed. The touch-responsive design ensures easy navigation, with games optimised for smooth performance on mobile. Whether accessed via browser or through their dedicated casino app, the experience remains consistent, ensuring players can dive into their favourite games while on the move. 

HeySpin Mobile Casino Final Verdict 

Mobile Casino: 4.7/5

Similar to our score for user experience, we rank HeySpin's mobile accessibility very highly. It truly provides an exemplary mobile gaming experience and a user friendly interface on the mobile site. 

HeySpin Sign-up 

Keen to give HeySpin's platform a go? To sign up, simply:  

1. Go to the HeySpin website  
2. Click on the ‘Sign Up button  
3. Fill out your details, including your preferred account details and password  
4. Confirm to open your account  

That's it! Keep in mind you'll need to complete the identity verification process before depositing funds and playing.  

HeySpin Review Summary

Colour us impressed – HeySpin Casino earns an excellent rating from our end! This platform has emerged as a notable contender in the online gambling space, boasting an impressive game roster from over 40 renowned providers and an integrated sportsbook platform. For this reason, we feel HeySpin is an attractive option for new as well as veteran players who favour slots with an occasional dabble into the live casino, table games, sportsbook and other casino game genres. There's certainly room for improvement in the live casino promotions and loyalty program department, as well as the variety of games in some genres, but otherwise, HeySpin is a solid choice and option for gamblers looking for a new site to test out. 

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